gquality has established an ideal policy governing returns and exchanges on the website. Every user has the right to request changes to their order after placing it, but only within 24 hours. The request must be submitted to the administration via email, stating the reason for the request. If the website accepts the customer's request, the product must be returned within 8 days from the date of receipt. The product must be in good condition and unused. The product must be returned in the original brand box in which it was sent. However, a return may be rejected if the product was damaged due to being opened and misused by the customer. In some cases, the customer has the right to refuse receiving and returning products to the website in the event of a change in delivery dates or a delay in delivery. The customer also has the right to do so in the event that the product was damaged due to poor shipping and delivery. Products are reliably inspected to ensure they are free of any manufacturing defects.
